What is OptioSys Service Contract Workbench for Oracle EBS?
It is a custom-built solution to streamline Oracle EBS Service Contract maintenance and provide in-depth visibility into missed revenue opportunities by extracting data from various Oracle EBS modules like Order management, Install Base, and Service Contracts.
Why Service Contract Workbench?
- Increased visibility of information to contract team and customers
- Improved contract maintenance process
- Improved customer experience for contract renewal process
- Help the contract team capture missed revenue opportunities
How OptioSys solution can help
- Extensive and in-depth availability of Service Contract Information using drill-down capabilities
- Comprehensive asset search screen
- Quick action feature for renewal, copy etc
- Improved customer service
- Global quoting for contract renewal
- Export to, and Import from, Excel contract data
- Moving assets across Org/Customers
- Initial – Renewal service replacement
- Maintain Install Base assets
- Reduce overhead cost per contracts
- Process transformation from user maintenance tool to an information-based processing approach
What users are saying about it
“The single screen application is invaluable to our business because we have easy access to all of the information we need with the ability to quickly update and maintain our installed base.”
Director, WW Maintenance Renewals
Crossbeam Systems, Inc.